Returns & Exchanges
Extra Butter offers a 14-day return window for unworn, premium footwear and apparel in original packaging. Please note that certain high-heat releases and final sale items are ineligible for return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original boxes, ensuring all tags are attached and the product is in its original condition.
- 3.Ship the Items
Affix the prepaid shipping label provided through the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.